Melissa has extensive experience in both managing offices of small and mid-sized businesses as well as providing C-level executive support for companies with several thousand employees.
Skills
Travel Arrangements – Experienced in making travel and long-term employee relocation arrangements, both domestic and international.
Correspondence - Writes clearly, professionally, and tactfully. Has consistently written correspondence and copy for those she supports.
Meeting and Event Planning – Has planned and project managed gatherings ranging from teleconferences to 3-day fully catered events for approximately 200 people, and has worked at conferences with attendance of over 30,000 people (including programming creation, VIP assistance, and booth work). Familiar with negotiating venue and vendor contracts. Experienced with multiple remote meeting platforms including GoToMeeting, WebEx, Adobe Acrobat Connect, and Skype.
Calendar and Mail Management – Able to assist you immediately with a variety of programs including Outlook, Lotus Notes, and Google Apps.
Client and VIP Relations - Professionally and comfortably handles the needs of special clients and VIPs (past experience including investors, politicians, Broadway actors, and NYT’s best-selling authors).
Solid Skill Set – Computer program knowledge includes MS Word, PowerPoint, Outlook, Excel, Google Apps, phpBB, Artsoft, Lotus Notes, GoToMeeting, Adobe Acrobat Connect, Skype, Internet, and Email (is familiar both with PC and Mac). Types 75 wpm. Experience with writing agendas, minutes, newsletters, and other routine correspondence. Familiar with all routine office equipment including operation, maintenance, and troubleshooting.
Personal Qualities
Innovative – Seeks to always understand why and not just how something is done. Has provided measurable results in improving department productivity, information tracking and accessibility, and cost-management.
Goal-oriented – Thrives in environments that have big projects with solid deadlines, especially those that require dedicated team-work.
Trustworthy – Carefully manages any sensitive information entrusted to her, and is trained on HIPPA regulations. Has managed employee files, patient medical files, proprietary financial information as well as personal information for those she supports.
Pro-active – Looks to resolve challenges before they become problems.
Copyright 2011 Melissa S. Craib Dombrowski. All rights reserved.